Privacy Policy
1. Responsible body
Responsible for data processing on this website is:
Zenaya - Health & Wellness
Owner: Albion Krasniqi
Address: Pérolles d'En Haut 5
Email: info@zen-aya.com
Phone: +41 76 711 57 50
2. Collection and storage of personal data and the nature and purpose of their use
a) When you visit the website
When you visit our website, information is automatically collected and transmitted from the user's browser to our server. This information includes:
- IP address
- Date and time of the request
- Browser type and version
- Operating system used
The data is processed to ensure a smooth connection to the website and system security. The legal basis for data processing is Art. 6 (1) (f) GDPR.
b) When using our contact form or email contact
If you contact us via the contact form or by email, the data you provide (e.g., name, email address) will be stored to process your request. Data processing is based on Art. 6 (1) (b) GDPR.
c) For orders in the online shop
When you place an order, the following personal data is collected:
- name
- Billing and delivery address
- E-mail address
- Payment details
This data is processed to fulfill the contract and to process your order (Art. 6 (1) (b) GDPR).
3. Transfer of data to third parties
We only share personal data with third parties if this is necessary to process the contract, e.g., with shipping or payment service providers. Data will not be shared beyond this scope.
4. Use of cookies
Our website uses cookies to improve user experience. Cookies are small text files that are stored on your device. You can disable cookies in your browser settings, but this may affect the functionality of our website.
5. Your rights as a data subject
You have the right:
- to request information about your personal data processed by us in accordance with Art. 15 GDPR,
- to request the correction of incorrect or incomplete personal data stored by us in accordance with Art. 16 GDPR,
- to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR,
- to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR,
- to receive your personal data in a structured, common and machine-readable format in accordance with Art. 20 GDPR.
6. Data security
We use appropriate technical and organizational security measures to protect your data against manipulation, loss, destruction or unauthorized access.
7. Duration of storage
We store personal data for as long as necessary to fulfill the respective purpose or as long as we are legally obliged to store it.
8. Changes to this Privacy Policy
We reserve the right to adapt this privacy policy at any time in order to adapt it to current legal requirements or to implement changes to our services.